Livewire’s History, Mission & Values
At Livewire, we provide a wide range of state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We’ve been making technology simple for our clients for over 20 years.
Through hard work, honesty, and quality craftsmanship, Livewire has become the premier technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Livewire improves lives by simplifying
Our Core Values:
Our team is passionate about technology and our clients.
Every project is tackled with a business-like approach
Pursuing excellence in
products and service.
We're excited about the work
we do with clients each day.
We'll take the time to ensure
everything is installed properly
The job isn't done until you're
We will be totally honest and
transparent from start to finish.
Constantly learning new
techniques and methods.
The Livewire Way
Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly, on time, and on budget. Our process centers on four key points:
Step 1: Discovery
We meet with you and help you determine your needs and the scale and scope of your particular project. We’ll use our experience with similar projects to deliver a budget range. We’ll work with you to refine the budget range to something that matches your expectations. From there we’ll invoice a 4% design retainer to begin engineering your project and will schedule a follow-up conversation to review the detailed proposal. You can then choose to bid the project out to multiple vendors or just have Livewire do the work. If you engage us, we’ll credit back your design retainer and apply it towards the final project total. Check out our sample engineering documents.
Step 2: Delivery
We present you with a detailed design and proposal, as well as a project agreement before getting to work. Installation is also included in this step.
Step 3: Demonstration
We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices you’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.
Step 4: Follow-Through
We make ourselves available to you for any service you might need down the road. This includes training, technical updates, and more. And with our 100%, no-hassle refund policy* – you can feel confident in your decision to go with Livewire as your technology integration partner. *Within 30 days of the initial deposit, may be subject to discretionary restocking fees.
Every quarter we ask our employees how happy they are at work and post the live results here. We understand that happy employees make happy customers, and the only way to become happy is to make others so!