Our History, Mission & Values
Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Technology Made Simple.
Livewire formed in 2002 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
The Value of Livewire
Livewire improves lives by simplifying technology for our clients. We are Technology Made Simple.
The Livewire Way
Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly, on time, and on budget. Our process centers on four key points:
- Discovery: We meet with you and help you determine your needs and the scale and scope of your particular project. We’ll use our experience with similar projects to deliver a budget range. We’ll work with you to refine the budget range to something that matches your expectations. From there we’ll invoice a 4% design retainer to begin engineering your project and will schedule a follow up conversation to review the detailed proposal. You can then choose to bid the project out to multiple vendors or just have Livewire do the work. If you engage us, we’ll credit back your design retainer and apply it towards the final project total. Check out our sample engineering documents.
- Delivery: We present you with a detailed design and proposal, as well as a project agreement before getting to work. Installation is also included in this step.
- Demonstration: We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices you’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.
- Follow-Through: We make ourselves available to you for any service you might need down the road. This includes training, technical updates, and more.
Our Core Values
Refund Policy: No hassle 100% return policy within 30 days of initial deposit. May be subject to discretionary restocking fees.
Every quarter we ask our employees how happy they are at work and post the live results below. Happy employees make happy customers. The only way to become happy is to make others so: