Our History, Mission & Values

Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.

Livewire formed in 2002 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.

The Value of Livewire

Our Mission

Livewire improves lives by simplifying technology for our clients. We are Technology Made Simple.

The Livewire Way

Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly, on time, and on budget. Our process centers on four key points:

  • Discovery: We meet with you and help you determine your needs and the scale and scope of your particular project. We’ll use our experience with similar projects to deliver a budget range. We’ll work with you to refine the budget range to something that matches your expectations. From there we’ll invoice a 4% design retainer to begin engineering your project and will schedule a follow up conversation to review the detailed proposal. You can then choose to bid the project out to multiple vendors or just have Livewire do the work. If you engage us, we’ll credit back your design retainer and apply it towards to final project total. Check out our sample engineering documents.
  • Delivery: We present you with a detailed design and proposal, as well as a project agreement before getting to work. Installation is also included in this step.
  • Demonstration: We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices you’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.
  • Follow-Through: We make ourselves available to you for any service you might need down the road. This includes training, technical updates, and more.

Our Core Values

  • Passion
  • Professionalism
  • Excellence
  • Enthusiasm
  • Patience
  • Tenacity
  • Integrity
  • Curiosity

 

Refund Policy: No hassle 100% return policy within 30 days of purchase.

Every quarter we ask our employees how happy they are at work and post the live results below. Happy employees make happy customers. The only way to become happy is to make others so:

Meet the Team

  • Henry Clifford

    Henry is the proud owner of Livewire. His vision of simplifying lives through integrated technology comes alive through Livewire’s cutting-edge service and products.

  • Marshall Lupejkis

    A ten year veteran of the Livewire team, Marshall is Livewire’s Director of Builder Relations and he brings with him 15 years of industry experience.

  • Brad Camp

    Brad Camp joined Livewire in September 2012. With over 11 years of industry experience, Brad has designed and installed advanced home technology systems for homeowners nationwide. His passion for relationship building and desire to make technology fun and simple stands as a pillar of our sales team and growing business.

  • Stacy Hicks

    The Accounting Office Manager and the newest member of the Livewire team Stacy is a highly experienced Office Manager and brings with her 15 years of Office Management and accounting experience.

  • Dante Walston

    The Operations Manager Dante is a highly experienced Technology Retail Manager who has demonstrated the ability to lead and develop diverse teams of professionals to new levels of success in a variety of highly competitive industries.

Job Opportunities

Logistics Associate

The logistics associate is responsible for all purchasing, receiving and warehouse management. They will report directly to the Logistics Manager and works closely with the Project Coordinator or Sales Engineer (scope dependent) to determine what needs to be ordered at certain stages of projects.

Roles:

  • Purchasing all product required for upcoming and ongoing projects. This means working closely with the Project Coordinator or Sales Engineer to determine job specific needs.
  • Receiving all product that has been ordered and shipped through FedEx, UPS, USPS, Lasership and all TL/LTL and other couriers
  • The Logistics Associate will maintain the warehouses cleanliness and product placement. This means having all product that has been received placed in appropriate job start piles for ease of access and delivery on project deployment. (Rough/Trim/Finish/Punch/Service)
  • Maintaining vendor relationship through effective communication and handling shipment disputes in a reasonable manner.

Responsibilities:

  • Ensure all product is ready to go for the next day on the day prior.
  • Maintain a clean, safe working environment for both the warehouse and the conference room, as well as their office and desk.
  • Forecast product needs by looking at upcoming projects on a 10 business day cycle.
  • Coordinate recycling needs for faulty equipment as well as recyclables.
  • Communicate with the appropriate personnel to find out what is needed for certain stages of a project.
  • Maintain adequate levels of stock items for quick turn-around projects and in the event something was overlooked during purchasing/deployment.
  • Ensure product pick list is completed post-purchasing and pre-deployment.
  • Other duties as assigned.

Knowledge and Skills Required:

  • Minimum 5 years of experience in ESC projects or equivalent warehouse/operations positions.
  • Excellent communication skills.
  • Great relationship management.
  • Ability to handle multiple tasks at once.
  • Extremely effective time-management skills.
  • Mental capacity to handle pressure.
  • Ability to work on your feet 40-50% of your day.
  • Capability to lift up to 100 pound items, as needed.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Logistics: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • Multiple locations

Pay frequency:

  • Every other week

Paid Training:

  • Yes

Management:

  • Ops Manager

Shifts announced:

  • N/A – fixed schedules

Employees working per shift:

  • 5 or fewer

Typical start time:

  • 7AM

Typical end time:

  • 5PM

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Project Manager

Title: Project Manager

Reports to: Operations Manager

Job Summary:

Work closely with Sales engineer and Project Coordinator to achieve handoff of project, establish project objectives and realizations. Keep sales engineer apprised of the daily project activities/changes as necessary.Responsible for timely completion of daily procedures and paperwork as assigned.

  • Requires excellent communication skills
  • Self-motivated, task driven
  • Excellent problem solving skills
  • Good client management and goodwill building ability.
  • Capacity to motivate, lead and boost morale of the teams.
  • Effective time management and logical decision-making ability.
  • Capacity to handle pressure.
  • Willingness to travel
  • Strong focus on quality.

Key Job Responsibilities:

  • Perform a key role in project planning, budgeting, and identification of resources needed.
  • Charting out the project objectives and plans, setting performance requirements and selecting project participants.
  • Bringing about optimum utilization of resources- labor, materials and equipment, and ensuring their procurement at most cost-effective terms.
  • Development of effective communications and mechanisms for resolving conflict.
  • Oversee projects from start to finish. Conducting inspections at critical phases of projects
  • Project accounting functions including managing the budget, tracking if team expenses and minimizing exposure and risk in the project
  • Ensure that ESC activities move according to predetermined schedule.
  • Devise the project work plans and make revisions as and when need arises.
  • Communicate effectively with the people responsible for completing various phases of the project.
  • Coordinate the efforts of all parties involved in the project, which includes architects, consultants, contractors, subcontractors and laborers.
  • Monitor the progress of the project activities on a regular basis and hold regular status meetings with all parties.
  • Maintain strict adherence to the budgetary guidelines, quality and safety standards.
  • Ensure project documents are complete.
  • Identify the elements of project design
  • Serve as a key link with the clients and liaison with sales engineers and review the deliverable prepared by the team before passing onto client.
  • Other duties as assigned.

Minimum Job Requirements:

  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Proficient in all Senior level qualifications
  • Excellent skills with desktop and mobile computing
  • Clean driving record and background check (required for DCJS certification)
  • Minimum of 3 years field experience
  • Ability to plan and organize a team effort.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Education:

  • Bachelor’s (Required)

Work Location:

  • Multiple locations

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Company’s website:

  • www.getlivewire.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

 


Storyteller

Position Description – Storyteller

Reports to: CEO

Broad Function & Scope:

The Storyteller produces content – written and visual — across multiple channels to raise brand awareness, engage stakeholders and tell Livewire’s story. The position’s responsibilities are split among creating content, content strategy and managing a variety of communications projects including videography, social media, monthly newsletters and other duties as assigned.

Specific Responsibilities

  • Write creative and compelling copy driving audiences to engage with Livewire through its residential, commercial and services offerings.
  • Creates content for digital channels driving cross-platform marketing strategies aligning around 150 pieces of unique content annually.
  • Leads in-house video creation (interviews, short video clips, etc.)
  • Supports digital content creation and planning
  • Partners with leadership and other constituents to craft and execute internal and external communication strategies and tactics for target audiences.
  • Create, proofread and publish content (text articles, infographics, videos, interactive features, and other multimedia) across various digital channels
  • Supports adaptation of content for the web. Utilize design and writing skills to take content produced by subject matter experts and apply it to the web using best practices.
  • Plans and builds out content on web pages in a compelling, visual and easy-to-navigate format.
  • Continually improve performance and effectiveness of projects and campaigns by capturing, monitoring and gathering metrics; making adjustments and recommendations as necessary.

Qualifications:

  • 3-5 years digital content experience
  • Strong interpersonal, written and verbal communication skills, along with the ability to listen and understand how to execute the work according to needs
  • Strong portfolio of imaginative work with proven results that demonstrates understanding of brand
  • Ability to work collaboratively and communicate effectively in a matrixed organization
  • Impeccable proofreading and editing skills
  • Excellent project management skills, organizational skills and time-management skills
  • Proficiency in WordPress or similar CMS
  • Proficiency in Word, Excel, Keynote, PowerPoint, etc.

Education:

BA degree or equivalent experience or knowledge

Additional Information:

Livewire is an Equal Opportunity Employer

For confidential consideration please send a copy of your resume directly to jobs@getlivewire.com. No recruiters please.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Sales Consultant

Position Summary/Overview

Under the general direction of the Sales Manager, the Sales Consultant is directly responsible for securing new business and managing relationships with new & existing clients/customers.  He/she is responsible for meeting or exceeding sales quotas/goals, maintaining a continuous prospecting system, maintaining current knowledge of all Livewire products, services and marketing/sales skills. Responsible for calling on existing customers to increase market share and produce a maximum amount of profitable new account sales. Responsible for closing long term recurring revenue contracts and selling mid to large-scale residential and commercial integrated systems with clients.

Responsibilities

  • Plans, organizes and implements sales/marketing programs.
  • Responsible for achieving objectives in the region.
  • Manages or oversees management of client/customer accounts.
  • Generates client proposals, presentations and engineering documents.
  • Meets with customers at each stage of the sales process to close the sale, answer questions and provide follow-up instruction and technical assistance for all aspects of Livewire’s product and service offerings.
  • Inspection of all work in progress after rough-in and trim-out for quality control purposes.
  • Maintain working knowledge of all relevant developments in the field applicable to Livewire.
  • Uses all available resources (Referrals, Route Leads, Phone Day, Cold Calls, etc.) and maintain an on-going prospecting activity and system to identify and contact new prospects for expanding the prospect base within the assigned territory.
  • Utilize and update the Livewire contact relationship management (CRM) tools.
  • Complete and submits weekly progress reports of contacts made, work progress status, mileage reimbursement, etc. as required.

Skills

Candidates will possess strong character, excellent sales skills and a great attitude! Livewire’s structured sales training program will allow non-technical sales executives to succeed and excel in the company.

Requirements

4-year business degree preferred or equivalent experience in related field. Preferred 1-3 years of experience in outside sales with emphasis on new account acquisition. Willingness to work hard, demonstrate perseverance, determination and self discipline.

Previous experience with Livewire technologies, equipment leasing/sales, industrial sales, and/or advertising sales are generally relevant experience required or preferred to this opportunity.

  • B+ or higher credit score
  • Must reside within 50 mile radius of Richmond, VA
  • Out-of-pocket expenses (mileage, meals, etc.) will be reimbursed within reason and other expenses will be approved on a case-by-case basis.
  • Compensation is based on salary plus commission and/or bonus.
  • Salary and commission commensurate with experience.
  • 401(k), paid time off, and health care plan provided.
  • All other duties as assigned

Livewire has a firm commitment to equal employment opportunity and a long-standing policy against discrimination. We seek to recruit, hire, train and promote without regard to race, color, religion, sex, age, national origin, or disability

 


Lead Technician

Job Description

Title: Lead Technician / Service Tech 1
Department: Production
Reports to: Production Manager

Job Summary:

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

  • Requires excellent communication skills
  • Self-motivated, task driven, and able to apply “best practices” theory
  • Strong problem solving skills
  • Ability to use hand and power tools 

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

  • Complete one-room audio/video installs and setup
  • Satellite/Cable systems setup and install
  • Advanced troubleshooting of simple systems
  • Basic networking/data system install and setup
  • Basic programming of single-room, advanced systems (URC/Control4)
  • Basic understanding of multi-room systems and setup
  • Basic understanding of security system programming and design
  • Basic understanding of Bose single room systems
  • CEDIA ESTII or better certification (or obtain within 6 months of hire)
  • Completion of Alarm.com Academy (or obtain within 6 months of hire)
  • Completion of Livewire University within first year of employment


Minimum Job Requirements:

  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work rotating “on-call” service schedule
  • Proficient in all Assistant level qualifications
  • Competent skills with desktop and mobile computing
  • Clean driving record and background check (required for DCJS certification)
  • Minimum of 1 year field experience


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please submit resume and cover letter to jobs@getlivewire.com


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