Our History, Mission & Values

Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Technology Made Simple.

Livewire formed in 2002 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.

The Value of Livewire

Our Mission

Livewire improves lives by simplifying technology for our clients. We are Technology Made Simple.

The Livewire Way

Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly, on time, and on budget. Our process centers on four key points:

  • Discovery: We meet with you and help you determine your needs and the scale and scope of your particular project. We’ll use our experience with similar projects to deliver a budget range. We’ll work with you to refine the budget range to something that matches your expectations. From there we’ll invoice a 4% design retainer to begin engineering your project and will schedule a follow up conversation to review the detailed proposal. You can then choose to bid the project out to multiple vendors or just have Livewire do the work. If you engage us, we’ll credit back your design retainer and apply it towards the final project total. Check out our sample engineering documents.
  • Delivery: We present you with a detailed design and proposal, as well as a project agreement before getting to work. Installation is also included in this step.
  • Demonstration: We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices you’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.
  • Follow-Through: We make ourselves available to you for any service you might need down the road. This includes training, technical updates, and more.

Our Core Values

  • Passion
  • Professionalism
  • Excellence
  • Enthusiasm
  • Patience
  • Tenacity
  • Integrity
  • Curiosity

 

Refund Policy: No hassle 100% return policy within 30 days of initial deposit. May be subject to discretionary restocking fees.

Every quarter we ask our employees how happy they are at work and post the live results below. Happy employees make happy customers. The only way to become happy is to make others so:

Meet the Team

  • Henry Clifford

    CEO – Joined 2002

  • Marshall Lupejkis

    Director Of Builder Relations – Joined 2005

     

  • Brad Camp

    Director of Residential Systems – Joined 2012

  • Stacy Hicks

    Accounting Office Manager – Joined 2015

  • Dante Walston

    Operations Manager – Joined 2015

Job Opportunities

Accounts Payable Clerk

Job Description

Title: Accounts Payable Clerk

Department: Accounting

Reports to: Accounting Office Manager

Compensation: Based on Experience

 

Job Summary:

Livewire, a leading Home Technology company in Richmond, VA is looking for an Accounts Payable Clerk to perform accounts payable data entry tasks and assist with administrative functions in a fast paced environment. 

The Accounts Payable Clerk will be responsible for accounts payable data entry, processing vendor payments, updating cash flow figures and reporting to the Accounting Office Manager, greeting visitors, assisting customers by phone and by email, and clerical duties. Responsible for timely completion of daily procedures and paperwork as assigned. They will work closely with and report to the Accounting Office Manager and assist with other administrative tasks as needed.

 

Key Job Responsibilities:

Accounting Duties:

  • Accounts Payable Data Entry
  • Scanning and Filing all Bills and Vendor Correspondences 
  • Assist Vendors by Phone and Email
  • Assist Warehouse with Recording Receipts of Inventory Items
  • Process Timesheets for Bi-weekly Payroll
  • Assist Accounting Office Manager as Necessary 

Admin Duties:

  • Greet Visitors and Make Appointments
  • Answer and Direct Incoming Calls
  • Maintain Supplies and Equipment
  • Arrange and Oversee Travel Arrangements
  • Accept Deliveries & Sort Mail
  • Replenish Supplies in Conference Room, Break Room and Restrooms
  • Assist with Company Functions
  • Keep Office and Showroom Area Clean and Tidy

Cross training required but not part of daily duties:

  • Back-up and Overflow for Accounts Receivable Duties
  • Reconciliation of Bank account
  • Human Resources Support
  • Payroll Processing with Payroll Service

 

Minimum Job Requirements:

  • Requires a basic understanding of generally accepted accounting principles
  • 1 year of office experience preferred 
  • Strong communication and excellent customer service skills are a must
  • Ability to multi-task in a fast-paced environment is essential
  • Strong organizational skills with attention to detail
  • Ability to prioritize and perform work with minimal supervision
  • Experience with Microsoft Excel & Quickbooks is a preferred
  • Must be able to lift at least 15 lbs without assistance

 

For confidential consideration please send a copy of your resume directly to jobs@getlivewire.com. No recruiters please.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Sales Consultant

Position Summary/Overview

Under the general direction of the Sales Manager, the Sales Consultant is directly responsible for securing new business and managing relationships with new & existing clients/customers.  He/she is responsible for meeting or exceeding sales quotas/goals, maintaining a continuous prospecting system, maintaining current knowledge of all Livewire products, services and marketing/sales skills. Responsible for calling on existing customers to increase market share and produce a maximum amount of profitable new account sales. Responsible for closing long term recurring revenue contracts and selling mid to large-scale residential and commercial integrated systems with clients.

Responsibilities

  • Plans, organizes and implements sales/marketing programs.
  • Responsible for achieving objectives in the region.
  • Manages or oversees management of client/customer accounts.
  • Generates client proposals, presentations and engineering documents.
  • Meets with customers at each stage of the sales process to close the sale, answer questions and provide follow-up instruction and technical assistance for all aspects of Livewire’s product and service offerings.
  • Inspection of all work in progress after rough-in and trim-out for quality control purposes.
  • Maintain working knowledge of all relevant developments in the field applicable to Livewire.
  • Uses all available resources (Referrals, Route Leads, Phone Day, Cold Calls, etc.) and maintain an on-going prospecting activity and system to identify and contact new prospects for expanding the prospect base within the assigned territory.
  • Utilize and update the Livewire contact relationship management (CRM) tools.
  • Complete and submits weekly progress reports of contacts made, work progress status, mileage reimbursement, etc. as required.

Skills

Candidates will possess strong character, excellent sales skills and a great attitude! Livewire’s structured sales training program will allow non-technical sales executives to succeed and excel in the company.

Requirements

4-year business degree preferred or equivalent experience in related field. Preferred 1-3 years of experience in outside sales with emphasis on new account acquisition. Willingness to work hard, demonstrate perseverance, determination and self discipline.

Previous experience with Livewire technologies, equipment leasing/sales, industrial sales, and/or advertising sales are generally relevant experience required or preferred to this opportunity.

  • B+ or higher credit score
  • Must reside within 50 mile radius of Richmond, VA
  • Out-of-pocket expenses (mileage, meals, etc.) will be reimbursed within reason and other expenses will be approved on a case-by-case basis.
  • Compensation is based on salary plus commission and/or bonus.
  • Salary and commission commensurate with experience.
  • 401(k), paid time off, and health care plan provided.
  • All other duties as assigned

Livewire has a firm commitment to equal employment opportunity and a long-standing policy against discrimination. We seek to recruit, hire, train and promote without regard to race, color, religion, sex, age, national origin, or disability

 


Lead Technician

Job Description

Title: Lead Technician / Service Tech 1
Department: Production
Reports to: Production Manager

Job Summary:

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

  • Requires excellent communication skills
  • Self-motivated, task driven, and able to apply “best practices” theory
  • Strong problem solving skills
  • Ability to use hand and power tools 

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

  • Complete one-room audio/video installs and setup
  • Satellite/Cable systems setup and install
  • Advanced troubleshooting of simple systems
  • Basic networking/data system install and setup
  • Basic programming of single-room, advanced systems (URC/Control4)
  • Basic understanding of multi-room systems and setup
  • Basic understanding of security system programming and design
  • Basic understanding of Bose single room systems
  • CEDIA ESTII or better certification (or obtain within 6 months of hire)
  • Completion of Alarm.com Academy (or obtain within 6 months of hire)
  • Completion of Livewire University within first year of employment


Minimum Job Requirements:

  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work rotating “on-call” service schedule
  • Proficient in all Assistant level qualifications
  • Competent skills with desktop and mobile computing
  • Clean driving record and background check (required for DCJS certification)
  • Minimum of 1 year field experience


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please submit resume and cover letter to jobs@getlivewire.com


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