Prompt, thorough respectful of property (coveredshoes when entering house)
19:41 05 Jan 22
Patrick arrived on time and fix our audio issues
19:07 05 Jan 22
Patrick arrived promptly and did a professional job, solving the problem. The price was on the high side for a service call, but that's a comment and not a complaint. Ya gets what ya pays for, and we were willing to pay to have our issue resolved.
21:46 30 Dec 21
We have been using LiveWire for a few years now and they always provide excellent products and service. The service technicians are very knowledgeable. I definitely recommend them.
18:51 30 Dec 21
Jim and David came out this morning to replace my HDMI cable on my television. I was amazed at how quickly this was taken care of. They were very organized and neat. All of my questions were answered. They both were very pleasant.
18:02 27 Dec 21
19:47 23 Dec 21
Livewire’s associates Matthew and Clig did an excellent job with my outdoor theater system installation. They were on-time, communicative, and helpfully explained all functionality.
14:14 18 Dec 21
We are beyond pleased with the services Livewire provided! Everyone we dealt with and that worked in our home was very personable, knowledgeable and easy to communicate with. They provide an invaluable service that allows moving into a new home to be seamless and easy when it comes to all things security, tv and sound, home networking, etc. We would definitely recommend using them as part of the moving/new home process or for any install/updating project around your home.
17:49 17 Dec 21
Three technicians arrived on schedule. Installed new speaker for our main TV and installed new alarm system. They were very friendly, explained everything and before leaving checked to make everything in our complicated alarm/TV/internet system was working. Taught me new tricks. Livewire is highly recommended.
14:43 12 Dec 21
There is no other company I would use for and AV work in my home
16:31 07 Dec 21
What a pleasant experience it was working on our home theater project with Live Wire! Our project was completed 3 weeks ago. Prior to hiring this company, we interviewed and met with 3 other companies. We started to lose hope that we would find a company who understood what we wanted in our home theater set up. Then we connected with Andre, the project manager at Live Wire. The 4th company was a charm for us! After the initial meeting, we had a genuinely good feeling about Andre and we had made the decision we would contract with Live Wire as soon as Andre left our home. Andre was professional, knowledgeable, courteous and flexible. No matter what question, angle or concern we threw at Andre, he was accommodating. He really exceeded our expectations with customer service. Likewise, the install team Corey and Gailyn (I may have his name spelled incorrectly) were very knowledgeable, helpful, polite and customer focused. As a team, we could not have asked for better service with our project. We would gladly recommend and advise anyone who is looking to set up a home theater in their home, to hire Live Wire! You will not be disappointed. You will be satisfied with the entire process from beginning to end!
14:42 28 Nov 21
Was very happy with how Livewire reconfigured our home entertainment and now, 15 months later, am even more enthused with our choice and results. Their work has withstood the test of time and the 24/7 tech support/monitoring is outstanding. Have never had an issue that wasn't resolved very quickly and remotely. Best move we ever made for our entertainment!
15:00 22 Nov 21
They were on time for the appointment and efficiently showed me what happened to the equipment. Replaced the unit within minutes. Friendly and professional.
john Joseph H Jr
20:05 19 Nov 21
Remy and Patrick were great, very attentive to detail and ensured that our wishes and expectations were met and exceeded even. They were friendly and yet professional in their demeanor and in how they set our system up in a new house. Highly recommend Live Wire and commend these two team members!
21:31 12 Nov 21
Corey and Will did a great job running Ethernet cables throughout my house and now my network performance and reliability is amazing. Very happy.
03:05 10 Nov 21
Great experience from sales to installation.
18:25 09 Nov 21
Friendly and knowledgeable team helped hang a number of TVs and install sound system.
19:25 08 Nov 21
Extremely professional and excellent work!
15:38 04 Nov 21
Brad was an excellent salesman. I must say, he excelled at overcoming objections. But also very knowledgeable. Both Galen and Corey did a great job with the installation. They were pleasant to be around, worked hard, and answered all of my questions. The equipment is also outstanding. Overall a great experience.
22:10 22 Oct 21
Brad came to my house after a phone discussion on what my Control4 system needed, The required updates were quickly scheduled and The technician was prompt, worked well, and did an outstanding job upgrading my system. Highly recommend Livewire!
13:45 07 Oct 21
Marshall and his team are first class. They complete the job in a timely manner and respond promptly to all questions. The deliverable is well wroth the investment.
17:46 29 Sep 21
Brad and Matthew took care of us the whole way from set up to install! Our exterior lights look incredible! And are functional as well!
23:16 27 Sep 21
Great customer service and guys stayed until the job was complete!
14:18 27 Sep 21
I have used LIVEWIRE for two years to setup speakers, a sound system and a universal remote for my living room. They are highly knowledgeable, respectful and thorough. While not the cheapest, the value they provide is worth it!
19:20 23 Sep 21
Livewire always does an A+ job installing the equipment and making sure you are happy with the end results.
13:58 23 Sep 21
What a great experience we had with Livewire. They showed up early or right at the time they told us they would and they did outstanding work.
04:37 22 Sep 21
Patrick from LiveWire has installed an unbelievable amount of technology in my Smart Home. They've incorporated cutting-edge Audio/Video capabilities in this house than even I had envisioned.
18:31 17 Sep 21
Great service. Great to work with.
20:18 15 Sep 21
Mike & Matt were great. My recommendation: You should provide detailed instructions on how to operate everything.
17:38 13 Sep 21
The 2 technicians were real pros. Knew the product back and forward. Instructions were simple and clear and we are extra ordinarily pleased.Highly recommend live wire and Gregg his team
20:32 08 Sep 21
Livewire was very competent in their work and expertise and the technician was helpful in explaining all that he did.
14:07 02 Sep 21
Network cabling run and set up in multiple locations. Neat, fast, prfessional.
22:23 31 Aug 21
The technician, Matt Szymanski, showed up on time. He was very courteous and cleaned up the worksite when he was finished. What I like most was when he was adjusting the angle of the security camera, he asked me and let me make the final decision on where to set the view.
18:21 29 Aug 21
Another good visit from LiveWire. One of my components needed to be replaced. They checked and confirmed it was under the manufacturer’s warranty and replaced the component in no time. They also created a workaround so I could continue to use my system until the replacement arrived. Excellent work!
14:48 27 Aug 21
Matt did a great job, thorough and knowledgeable. Thank you.
10:41 26 Aug 21
The 2 guys showed up to mount a TV on the patio with sound bar. Super professional and nice. Super good dudes. The mounted the TV perfectly and cleaned up any mess as well as vacuumed. They did not leave until everything was perfect and until I was happy.I will use them again. You should too.
16:30 20 Aug 21
Livewire did an awesome job at my house in Goochland. They showed up on time, kept the house neat and tidy. Would definitely recommend them to anyone looking for audio/ video/ automation needs. Thanks Marshall, Dustin and AshtonRod
21:50 19 Aug 21
Team did a solid job of installing TV and Sound System. Everything looks and sound great.
11:48 03 Aug 21
Great install team. On time, customer friendly. Highly recommend.
18:03 08 Jul 21
The team was exceptional! Courteous, experienced professional and always timely. Every step of the process was defined clearly and carried out precisely. Best AV experience we have had after several builds in the past. I recommend them highly.
16:20 07 Jul 21
Great work! Thank you!
20:16 05 Jul 21
Timely. Professional. Straight forward. Overall pleasant experience. Loved them and highly recommend.
17:31 24 Jun 21
These guys are ROCKSTARS! I can't say enough good things about them. They lived up to every expectation and then some. On top of that, they are just nice people. I LOVE my new alarm and video surveillance system....and I'm so glad I found Livewire. Highly Recommend