Enhancing Homes & Businesses with Premium AV Solutions

Experience seamless integration of cutting-edge technology into your daily life. Whether at home or in the workplace, Livewire ensures your systems are intuitive, efficient, and tailored to your needs.

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Real Stories, Real Results

★★★★★ Andre did an amazing job. Very professional. On time and did a quality job. Highly recommend!James H.James H. ★★★★★ Showed up right on time and completed the installation quickly and professionally. Would highly recommend Livewire. I could not be more satisfied. The technician was very knowledgeable and helped me to understand what caused the problem and how to deal with it should it reoccur.Kenneth V.Kenneth V. ★★★★★ These guys are good! Awesome tech support on site visit by Andre and Jordan installing wall mounted 66” replacing smaller TV. Second on site tech support in past week. Different teams but they are all skilled, knowledgeable and professional to same high standard. They inspire confidence in their work!John M.John M. ★★★★★ The two gentlemen were great.David D.David D. ★★★★★ Patrick and Thomas delivered exceptional service. They test and re-test and go above and beyond to make sure the tech is working as needed. I continue to be impressed with the level of service Livewire provides.Robin G.Robin G. ★★★★★ Professional execution. The Livewire team is a highly skilled group that intuitively understands your set-up needs and how a home technology system will best function for you. Installations are neat, fast, and more capable under their platform. Their objective is to ensure you have no gaps even if you are less familiar with the provided technology.jeff J.jeff J. ★★★★★ Andre was great. Showed up on time, was courteous and updated my system as agreed upon. Very professional! I hate having workers in my home but he was a pleasure!!Merrill K.Merrill K. ★★★★★ Under the meticulous, patient, and careful planning and install of Andre and Jordan, Livewire continues to grow my home entertainment and Sonos architecture to meet my demanding expectations. All devices are installed on-level and tested and explained and the smallest amount of dust is carried away from the scene. My footprint is small compared to other customers but my scope however small was treated with respect and understanding. Livewire should be considered if you are building out a new system or adding on to existing systems. They are experts.Sean M.Sean M. ★★★★★ Great Tech found the problem offered a great solution on time as promisedgary A.gary A. ★★★★★ Met with Jim Zimmerman from Livewire this morning. He was personable and knowledgeable, and was able to diagnose the issues with our system and make the necessary corrections.Lonnie P.Lonnie P. ★★★★★ Livewire assumed maintenance of my home theater which was installed by another vendor that went bankrupt. The Livewire person was very knowledgeable about my system and was able to upgrade the software and replace an outdated and defective controller. Very quick and very good result. Only complaint is that scheduling with Livewire results in long scheduling lead times due to busyness of the business at this time.John W.John W. ★★★★★ Henry Clifford has built Livewire on state of the art equipment and quality professionals on his teamHe has completely wired and installed music and electronics for two houses for usI recommend both Henry and his team for all electronic and lighting needsAs a former CEO, I have watched Henry built a company through hard work and creative acquisition and have been very impressed.Most important of all, Henry has become a trusted friend !!!I continue to use Livewire for updates and technological improvements. They have outstanding associates either in the field or in the office. They deserve 5 starsjohn S.john S. ★★★★★ A team shows up! Andrea and Patrick and the rest of the group Thomas we’re all amazing to work with they used white glove treatment and their knowledge to perfect our outdated system and bring it to its fullest potential. I would recommend Livewire any day.Kelly P.Kelly P. ★★★★★ They installed my setup almost 8 years ago and I had them come out to remount a speaker that i had knocked off. I live far away and they still came and mounted it.TiaMasterTiaMaster ★★★★★ Andre was . Knew the product back and forward. Instructions were simple and clear and we are extra ordinarily pleased.Highly recommend live wire and andreWell done - will use againThomas S.Thomas S. ★★★★★ They did incredible work organizing our internet room. Would absolutely use againAdam W.Adam W. ★★★★★ Patrick was very helpful and I'm glad he was my technician. Livewire service is second to noneRobert L.Robert L. ★★★★★ Livewire is awesome at initial sales and follow up support! Very responsive and quick to schedule onsite service! Would definitely recommend!Missy E.Missy E. ★★★★★ We've worked with Livewire for years - from our build to various issues. Everyone has been great, but we had a fantastic experience just recently thanks to Andre. He came to our home on Friday and worked tirelessly to diagnose a frustrating WiFi issue that has been plaguing us for months. Throughout the entire process, he was incredibly kind, patient, and knowledgeable.What really stood out was his dedication—he didn’t rush and made sure we understood what was going on, which we truly appreciated. He made a stressful situation so much easier.Highly recommend—and a big thank you to Andre for going above and beyond!Kate T.Kate T. ★★★★★ Andre was great in diagnosing our problem with our home internet and was very thorough and patient with us. We will definitely be using Livewire for any future home AV projects.Stephen T.Stephen T. ★★★★★ Jim was extremely knowledgeable, competent, very polite and fixed the problem. Couldn’t ask for a better experience!Sanjay D.Sanjay D. ★★★★★ Great service!Katherine M.Katherine M. ★★★★★ Superb expertise and serviceJackie J.Jackie J. ★★★★★ Livewire met our expectations with professionalism & precision. They were not satisfied until we were satisfied. Thank you for seeing my vision and executing it perfectly.Andy P.Andy P. ★★★★★ Livewire is the best for anything technical around your house. Their customer service and technical expertise is 5 stars and up. We had them add security sensors to our exisiting system, help us fix a broken Sonos system, add ethernet wiring to a new part of the house and set up our garage with sensors and reset the newly purchased home's wifi. Andre, Justin, Marshall are just some of the many great technicians/project managers we worked with in the past month or so. They have people for everything including electricians and audio visual trouble shooters! Highly recommend them!Cynthia C.Cynthia C. ★★★★★ I have been working with Livewire for just under a year. Everyone I deal with from the office staff to the installers are professional and knowledgeable.John D.John D. ★★★★★ Livewire replaced the old SONOS Connect with a new Port in my A/V system. The technician, Andre, was meticulous in making sure the new component worked seamlessly in my system. In doing so, he discovered an audio synch issue between rooms and corrected it. Andre was equally helpful in making sure I knew the most efficient way to use the Port through my C4 and SONOS apps.David O.David O. ★★★★★ Andre was punctual and made sure all was working properly and answered any questions I had.gordon B.gordon B. ★★★★★ Just had Live Wire at home, highly impressed.Kevin M.Kevin M. ★★★★★ I've had several interactions with Livewire at this point and with each one they have been hyper focused on providing outstanding customer service. From the project management of the initial install of my system, to the Service call and general maintenance on the A/V side - I couldn't be happier.I have communicated directly with all levels of this company from the CEO, COO, Accounting Department, Service Manager and Service Technicians and every person has been polite, professional, knowledgeable and eager to provide that top notch white glove service that is sorely missing today. All the interactions have been positive. They have earned 5 stars on this review because if any of my neighbors, family or friends ask me for a recommendation for an A/V company I wouldn't hesitate to provide them with Livewire's contact information and website.In the future when I find myself in need of upgrading my current system or adding new components - there is no other choice for me other than Livewire in Richmond, VA.Todd H.Todd H. ★★★★★ Everything was great! Enjoyed working with Marshall as always & Josh did a great job on the install, thanks again!Lonnie Farmer I.Lonnie Farmer I. ★★★★★ Jim was very punctual in thorough as usual.mike S.mike S. ★★★★★ Very impressed with their ability to assess the layout of a large house and re-work/install ethernet cables and ports where we needed them in a 5 hour timeframe. Their work is worth every penny and now we have high speed internet for work and gaming. Thank you, Livewire!Zach G.Zach G. ★★★★★ The technicians were on time, polite, friendly, knowledgeable, thorough, and organized. They didn't leave until they were sure I was comfortable with everything they had done and that I knew how to use the products.Priscilla R.Priscilla R. ★★★★★ Livewire came to the rescue once again for us. Our service technicians expertise and respect highlighted this service call. We love these guys. They are so knowledgeable, courteous, and helpful. Our TV, soundbar, and a few electrical updates have transformed our family room.Sharon A.Sharon A. ★★★★★ Professional, friendly, great customer service, went above and beyond to show how to use the system.Keith M.Keith M. ★★★★★ Longtime customer here— LiveWire continues to excel at customer service while providing leading edge technology at affordable prices. Look forward to working with them again.WadeWade ★★★★★ Although we had to wait a while for an appointment, it was well worth it! Jim was so amazingly helpful and nice. Solved all our issues efficiently and nicely.Vickie B.Vickie B. ★★★★★ The installation technicians were professional and polite. They installed my new TV, new turntable, and replaced the subwoofer amp.Randy B.Randy B. ★★★★★ Our motion detectors were not working properly. Patrick was very courteous and professional. After installing the new motion detectors, he took the time to answer all my questions and helped me understand how they worked when we are home or away.I gave your company a five star rating. Thank you for sending a prompt and knowledgeable team.nancy V.nancy V. ★★★★★ Andre' and Cory were on time and very professional yet cordial. They removed the existing setup quickly and kept me in the loop while installing the new one - there were differences in the systems which required some decision making as the new system didn't entirely fit into the old system's place in some ways. But overall it was a pleasant experience. We love the new system and look forward to working with Livewire again.Everett B.Everett B. ★★★★★ Very helpful in answering questions and very professional. I recommend him highly without reservation.Reginald I.Reginald I. ★★★★★ Livewire did an excellent job with a project that included networked door locks, a garage door opener, a thermostat, fire alarm and CO detectors, wifi distribution and security. Their team was professional, used good communication, and it was an overall very positive experience. Highly recommend.Rick D.Rick D. ★★★★★ Knowledgeable and professional company!Jim and Cory did a wonderful job with a few different technology projects.Hylah B.Hylah B. ★★★★★ Always a pleasure to work with Livewire. Thank you Jim!Helen D.Helen D. ★★★★★ I read that 80% of LiveWire’s business comes from customer referral and I can now see why. From Marshall’s initial consultation to Chris and Josh’s installation, my experience could not have been better. They are true professionals with the highest caliber of expertise in their field. We are very pleased and excited to play with our new toys.Rita H.Rita H. ★★★★★ Jim came out to my home this afternoon in order to diagnose and resolve issues regarding my television URC and associated components which had deteriorated to the point where the television would not respond at all. He was able to identify the problem and correct previously improper programming errors, with the final result being that my system now operates as designed.Tim P.Tim P. ★★★★★ Grant was able to arrive early for the appointment, called and confirmed this would be acceptable. He was very professional and pleasant as I have found everyone from Livewire to be. He reviewed the video doorbell issue with me and started troubleshooting to resolve the problem. Within 20-30 minutes Grant had everything functioning as it should. He went over with me what he found and did he was very thorough. Prompt and efficient support provided by top notch technicians. Thank you Livewire and Grant!Cliff E.Cliff E. ★★★★★ Overall my experience with Livewire was positive. They arrived on time and efficiently completed the system check-up and software updates for our TV’s, WiFi, Sonos, and alarm system. Well done.Joseph H.Joseph H.js_loader

Why Choose Livewire?

At Livewire, we believe in making technology simple and accessible. Our commitment to excellence ensures that every project, big or small, receives the utmost attention and care.

Over 20 years of industry experience

Customized solutions for residential and commercial clients

24/7/365 remote support with INVISION

Certified and trained professionals

Our Services

Smart Home Automation

Combine multiple Livewire services for the ultimate in convenience, safety, and luxury. See how Livewire makes it all fit together to give you total control from anywhere.

Lighting

From a single room to the whole house, indoor and outdoor, explore Livewire’s lighting control systems for improved safety, security, energy savings and convenience.

Home Networking

Multiple devices needing to be connected often means a tangle of wires. networking these devices can be confusing. Let Livewire help you transition to seamless integration.

Custom Home Theaters

Enjoy the full movie-going experience in your own home. From big screens to surround sound, let Livewire show you how.

Home Security

Livewire offers next-generation home security solutions that keep you and your home safe, even if you aren’t there. Learn more about Livewire’s advanced security solutions.

Distributed A/V

Don’t confine all your home’s media to one room. Let Livewire make your entire collection and popular streaming services like Netflix & Pandora accessible. Learn more about whole-home music and video here.

Experience Our Benefits

Remote Repair

We can monitor and access your system remotely, and in most cases can repair your system before a service call is needed.

24/7 Support Coverage

We have certified technicians in every timezone available to communicate with you 24/7, however best fits your lifestyle.

App Control

You’ll have access to a mobile app that provides solutions to many of the common issues that technology systems experience.

Discounted Service Calls

In the unlikely event that a service call is needed, you’ll receive a preferred rate. Invision Pro and Enterprise members receive priority scheduling.

High Point Barbershop

How we help businesses with their technology needs:

The Livewire Way

Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly, on time, and on budget. Our process centers on four key points:

Step 1: Discovery

We meet with you and help you determine your needs and the scale and scope of your particular project. We’ll use our experience with similar projects to deliver a budget range. We’ll work with you to refine the budget range to something that matches your expectations. From there we’ll invoice a 4% design retainer to begin engineering your project and will schedule a follow-up conversation to review the detailed proposal. You can then choose to bid the project out to multiple vendors or just have Livewire do the work. If you engage us, we’ll credit back your design retainer and apply it towards the final project total.

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Step 2: Delivery

We present you with a detailed design and proposal, as well as a project agreement before getting to work. Installation is also included in this step.

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Step 3: Demonstration

We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices you’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.

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Step 4: Follow-Through

We make ourselves available to you for any service you might need down the road. This includes training, technical updates, and more. And with our 100%, no-hassle refund policy* – you can feel confident in your decision to go with Livewire as your technology integration partner. *Within 30 days of the initial deposit, may be subject to discretionary restocking fees.

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Some of Our Favorite Installations:

As the weather cools off we're reminded of this amazing space in Scott's Addition with garage doors that can open up and let the outside in. Fahrenheit Advisors wanted a hip vibe with lots of audio/visual solutions throughout the office. This space in particular was created for employee hangouts and community use. Our technicians delivered! #ThrowbackThursday #Commercial #CommercialTech
As we try to find new ways to connect with our customers and employees, video conferencing has never seemed more important. We specialize in simple, connected conference rooms allowing users to bring their own device (minimizing touch points). 

The talented team at @envdesignteam nailed this conference room design powered by @getlivewire technology!

#commercial #conferenceroom #videoconference #boardroom #audiovisual #AV #corporateoffice #corporateofficedesign #richmondva #RVA
If you’ve got it, flaunt it! 
#residential #commercial #outdoordesign #outdoorlighting #landscapelighting #landscapelightingdesign #coastalsource #richmondva #richmond #rva #cssummervibes
There’s no bad seat in this country club café! 
#commercial #audiovisual #technology #sony #klipsch #fitnesscenter #cafe #countryclub #richmond #richmondva #rva
Looking for a way to enjoy today’s beautiful weather? Head over to @vasenbrewing this afternoon to enjoy some great craft beer! Patio tunes compliments of Livewire 😎☀️ #commercial #outdooraudio #outdoorspeakers #klipsch #sonos #patioweather #brewery #craftbeer #richmond #richmondva #rva
Have a visual message to share with the entire office? Our digital signage solutions are the perfect answer! 
#commercial #audiovisual #digitalsignage #planar #commercialinteriors #interiordesign #smbw #richmond #richmondva #rva

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