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Livewire is ready to help you integrate your home and office technology. We invite you to contact us using the information provided below, or simply fill out the consultation form on this page and we’ll contact you to set up your free consultation.
Read our Customer Reviews!

Livewire Office:

4900 W Clay St, Richmond, VA 23230
(804) 937-9001

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
The Livewire Office

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Customer Testimonials

Prompt, thorough respectful of property (coveredshoes when entering house)
mark rickey
mark rickey
17:40 06 Jan 22
Patrick arrived on time and fix our audio issues
Mike Shepherd
Mike Shepherd
19:41 05 Jan 22
We have been using LiveWire for a few years now and they always provide excellent products and service. The service technicians are very knowledgeable. I definitely recommend them.
Hope Simms
Hope Simms
21:46 30 Dec 21
Jim and David came out this morning to replace my HDMI cable on my television. I was amazed at how quickly this was taken care of. They were very organized and neat. All of my questions were answered. They both were very pleasant.
Patti Madison
Patti Madison
18:51 30 Dec 21
Fine company
Martin Fisher
Martin Fisher
18:02 27 Dec 21
Livewire’s associates Matthew and Clig did an excellent job with my outdoor theater system installation. They were on-time, communicative, and helpfully explained all functionality.
Stefan Kling
Stefan Kling
19:47 23 Dec 21
We are beyond pleased with the services Livewire provided! Everyone we dealt with and that worked in our home was very personable, knowledgeable and easy to communicate with. They provide an invaluable service that allows moving into a new home to be seamless and easy when it comes to all things security, tv and sound, home networking, etc. We would definitely recommend using them as part of the moving/new home process or for any install/updating project around your home.
Sarah Phillips
Sarah Phillips
14:14 18 Dec 21
Three technicians arrived on schedule. Installed new speaker for our main TV and installed new alarm system. They were very friendly, explained everything and before leaving checked to make everything in our complicated alarm/TV/internet system was working. Taught me new tricks. Livewire is highly recommended.
Thomas Dayspring
Thomas Dayspring
17:49 17 Dec 21
There is no other company I would use for and AV work in my home
Mike Valentine
Mike Valentine
14:43 12 Dec 21
What a pleasant experience it was working on our home theater project with Live Wire! Our project was completed 3 weeks ago. Prior to hiring this company, we interviewed and met with 3 other companies. We started to lose hope that we would find a company who understood what we wanted in our home theater set up. Then we connected with Andre, the project manager at Live Wire. The 4th company was a charm for us! After the initial meeting, we had a genuinely good feeling about Andre and we had made the decision we would contract with Live Wire as soon as Andre left our home. Andre was professional, knowledgeable, courteous and flexible. No matter what question, angle or concern we threw at Andre, he was accommodating. He really exceeded our expectations with customer service. Likewise, the install team Corey and Gailyn (I may have his name spelled incorrectly) were very knowledgeable, helpful, polite and customer focused. As a team, we could not have asked for better service with our project. We would gladly recommend and advise anyone who is looking to set up a home theater in their home, to hire Live Wire! You will not be disappointed. You will be satisfied with the entire process from beginning to end!
Reggie Dancy
Reggie Dancy
16:31 07 Dec 21
Was very happy with how Livewire reconfigured our home entertainment and now, 15 months later, am even more enthused with our choice and results. Their work has withstood the test of time and the 24/7 tech support/monitoring is outstanding. Have never had an issue that wasn't resolved very quickly and remotely. Best move we ever made for our entertainment!
john miller
john miller
14:42 28 Nov 21
They were on time for the appointment and efficiently showed me what happened to the equipment. Replaced the unit within minutes. Friendly and professional.
fred schneider
fred schneider
15:00 22 Nov 21
Remy and Patrick were great, very attentive to detail and ensured that our wishes and expectations were met and exceeded even. They were friendly and yet professional in their demeanor and in how they set our system up in a new house. Highly recommend Live Wire and commend these two team members!
john Joseph H Jr
john Joseph H Jr
20:05 19 Nov 21
Corey and Will did a great job running Ethernet cables throughout my house and now my network performance and reliability is amazing. Very happy.
Bret Morgan
Bret Morgan
21:31 12 Nov 21
Great experience from sales to installation.
Drew Firment
Drew Firment
03:05 10 Nov 21
Friendly and knowledgeable team helped hang a number of TVs and install sound system.
Ben Sady
Ben Sady
18:25 09 Nov 21
Extremely professional and excellent work!
k lewis
k lewis
19:25 08 Nov 21
Brad was an excellent salesman. I must say, he excelled at overcoming objections. But also very knowledgeable. Both Galen and Corey did a great job with the installation. They were pleasant to be around, worked hard, and answered all of my questions. The equipment is also outstanding. Overall a great experience.
Brian Williams
Brian Williams
15:38 04 Nov 21
Brad came to my house after a phone discussion on what my Control4 system needed, The required updates were quickly scheduled and The technician was prompt, worked well, and did an outstanding job upgrading my system. Highly recommend Livewire!
Rich K
Rich K
22:10 22 Oct 21
Marshall and his team are first class. They complete the job in a timely manner and respond promptly to all questions. The deliverable is well wroth the investment.
Chris Peace
Chris Peace
13:45 07 Oct 21
Brad and Matthew took care of us the whole way from set up to install! Our exterior lights look incredible! And are functional as well!
Greg Saunders
Greg Saunders
17:46 29 Sep 21
Great customer service and guys stayed until the job was complete!
Russell Cheely
Russell Cheely
23:16 27 Sep 21
I have used LIVEWIRE for two years to setup speakers, a sound system and a universal remote for my living room. They are highly knowledgeable, respectful and thorough. While not the cheapest, the value they provide is worth it!
Bridget Aman
Bridget Aman
14:18 27 Sep 21
Livewire always does an A+ job installing the equipment and making sure you are happy with the end results.
Jeremy Kirkland
Jeremy Kirkland
19:20 23 Sep 21
What a great experience we had with Livewire. They showed up early or right at the time they told us they would and they did outstanding work.
Steve Brown
Steve Brown
13:58 23 Sep 21
Patrick from LiveWire has installed an unbelievable amount of technology in my Smart Home. They've incorporated cutting-edge Audio/Video capabilities in this house than even I had envisioned.
Ronal Butler
Ronal Butler
04:37 22 Sep 21
Great service. Great to work with.
josh
josh
18:31 17 Sep 21
The 2 technicians were real pros. Knew the product back and forward. Instructions were simple and clear and we are extra ordinarily pleased.Highly recommend live wire and Gregg his team
Thomas Snead
Thomas Snead
17:38 13 Sep 21
Livewire was very competent in their work and expertise and the technician was helpful in explaining all that he did.
Scott Cox
Scott Cox
20:32 08 Sep 21
Network cabling run and set up in multiple locations. Neat, fast, prfessional.
Laura Avent
Laura Avent
14:07 02 Sep 21
The technician, Matt Szymanski, showed up on time. He was very courteous and cleaned up the worksite when he was finished. What I like most was when he was adjusting the angle of the security camera, he asked me and let me make the final decision on where to set the view.
Bob Miller
Bob Miller
22:23 31 Aug 21
Another good visit from LiveWire. One of my components needed to be replaced. They checked and confirmed it was under the manufacturer’s warranty and replaced the component in no time. They also created a workaround so I could continue to use my system until the replacement arrived. Excellent work!
Mac Marshall
Mac Marshall
18:21 29 Aug 21
Matt did a great job, thorough and knowledgeable. Thank you.
A.B. Lohmann
A.B. Lohmann
14:48 27 Aug 21
The 2 guys showed up to mount a TV on the patio with sound bar. Super professional and nice. Super good dudes. The mounted the TV perfectly and cleaned up any mess as well as vacuumed. They did not leave until everything was perfect and until I was happy.I will use them again. You should too.
Chad Peters
Chad Peters
10:41 26 Aug 21
Livewire did an awesome job at my house in Goochland. They showed up on time, kept the house neat and tidy. Would definitely recommend them to anyone looking for audio/ video/ automation needs. Thanks Marshall, Dustin and AshtonRod
Rod Mcgeorge
Rod Mcgeorge
16:30 20 Aug 21
Team did a solid job of installing TV and Sound System. Everything looks and sound great.
Kevin Scelia
Kevin Scelia
21:50 19 Aug 21
Great install team. On time, customer friendly. Highly recommend.
Scott Hughes
Scott Hughes
11:48 03 Aug 21
The team was exceptional! Courteous, experienced professional and always timely. Every step of the process was defined clearly and carried out precisely. Best AV experience we have had after several builds in the past. I recommend them highly.
Stan Kurek
Stan Kurek
18:03 08 Jul 21
Great work! Thank you!
Matthew Lucas
Matthew Lucas
16:20 07 Jul 21
Timely. Professional. Straight forward. Overall pleasant experience. Loved them and highly recommend.
Kathleen Daniels
Kathleen Daniels
20:16 05 Jul 21
These guys are ROCKSTARS! I can't say enough good things about them. They lived up to every expectation and then some. On top of that, they are just nice people. I LOVE my new alarm and video surveillance system....and I'm so glad I found Livewire. Highly Recommend
David Archibald
David Archibald
17:31 24 Jun 21
Great service with friendly competent employees.
Eugene Chulick
Eugene Chulick
16:59 17 Aug 20
Expert person. Solved some difficult issues fast.
John Wheeler
John Wheeler
13:25 23 Jul 20
I recommend Livewire because of The attention to detail they put into the installation and the pride the crew had in their work. Also, they took all the time necessary to train us in using the new system.
Ron DeMilta
Ron DeMilta
10:35 07 Jul 20
Great company and service. Very easy to work with. Solved my television problems and WIFI issues quickly! I have referred them many times to my clients but this is the first time I needed them at my home.....highly recommend!
Margaret Karen Berkness
Margaret Karen Berkness
17:13 11 Jun 20
Everyone I encountered at Livewire was knowledgeable, courteous and helpful. I was never rushed and the entire process was well explained and executed. Thanks for a beautiful addition to our home.
Karen Shudtz
Karen Shudtz
19:02 24 Apr 20
Knowledgeable, experienced, friendly ..... delivered on what was promised.
Kim Felts
Kim Felts
01:20 15 Apr 20
Everyone at Livewire has been great!! Each time we have needed service, Livewire has responded in a timely fashion. We highly recommend Livewire to anyone who wants competent advice, service and fantastic service representatives!!!
Marilyn A Biggerstaff
Marilyn A Biggerstaff
03:08 30 Mar 20
Very professional and reliable service
Namir Shammas
Namir Shammas
15:34 05 Mar 20
On time, helpful solutions and just really friendly. Oh, and know their stuff.
Randy Wyckoff
Randy Wyckoff
13:54 16 Jan 20
The technician Jim was superb. He resolved a router problem, updated various things & showed us how to use options that we had not known. Highly recommend!
Jane Cutler
Jane Cutler
18:34 03 Jan 20
Live-wire works really hard to make sure all equipment is in great working order. We had a lot of problem with equipment that was outdated, had to replace some control 4 units. Last we loss our ability to turn our movie room theater on remotely, but thanks to Jim Zimmerman every thing is now up and working great. Thank you
Diane Nordquist
Diane Nordquist
19:59 19 Dec 19
The Livewire team was professional, knowledgable, and thorough. They showed up on time and completed the job to perfection.
T. Winston Price
T. Winston Price
14:10 11 Dec 19
Quite knowledgeable, very thorough, and explained everything. On time and courteous.
Mike Valentine
Mike Valentine
15:03 04 Nov 19
Good Company. Everyone from the sales guy to the installers did a great job. Had them install surround in an existing home. A lot of wire fishing, cutting into dry wall etc. They were professional, talented and got the job done on budget. The surround and tv sound and look fantastic and it's always great to be able to settle down in the family room and watch a movie, play a little Play Station or listen to music with a really immersive sound setup. Great job. Would use them again and I highly recommend them.
Tom Mabrey
Tom Mabrey
19:35 29 Oct 19
These guys are amazing. Fast and efficient installation with excellent communication regarding everything during the setup.
Jason Leone
Jason Leone
17:14 29 Oct 19
Love our outdoor entertainment center. We’ve had some issues but Livewire has worked with us to get them resolved. Dustin came out on a service call today and was awesome. He found we had a bad port on our tv. Switched ports so we are up and running while we wait for new circuit board. He was very professional and got the job done. I would recommend Livewire.
Becky Hirsh Bass
Becky Hirsh Bass
18:20 01 Oct 19
Everyone that I have been in contact with at Livewire have been very helpful. They are very knowledgeable and patient with me. Jim Zimmerman took care of my concerns today.
Evelyn Palumbo
Evelyn Palumbo
23:44 03 Sep 19
These guys are super good!! Very courteous. Obviously knowledgeable and experienced. Diligent. Efficient. Takes pride in doing the job well. Highly recommended.
Joan McKenney
Joan McKenney
20:22 23 Aug 19
Excellent products, installation and service! Great people to work with! Jim is the best...always helpful, explains everything and answers all my questions! Couldn’t ask for more!
Eleanor Reidy
Eleanor Reidy
18:23 01 Aug 19
These guys do great work! My wife and I just bought our first house and Dustin came out and helped mount our 55 inch tv on a full motion mount above the fireplace since we didn’t have the proper tools and I’m not the greatest handyman 😂 We love how it looks in our living room! Would highly recommend Livewire!
Scott Smith
Scott Smith
00:55 01 Aug 19
Very courteous and professional staff
Robert Grigas
Robert Grigas
17:51 03 Jul 19
Jim Zimmerman from Livewire came by and did a excellent job installing my doorbell because it had to be mounted into my brick. He did exactly what he said he was gonna do and took the time to explain everything I needed to know.
Raymond Kenney
Raymond Kenney
20:53 17 Jun 19
Jim’s work was excellent and explained all my questions.
Gerald Short
Gerald Short
17:34 17 Jun 19
I have used Livewire to set up TVS and internet in my primary home and at my vacation home. They did a superior job, were there when they said they would be and finished ahead of schedule. A high quality operation indeed.
Richard Lewis Locke
Richard Lewis Locke
16:27 31 May 19
We have been using Livewire for all of our computer and media needs for years! We have had excellent customer service every time! We would highly recommend them!!
Martha Liberty Cyr
Martha Liberty Cyr
18:53 09 Apr 19
Well trained professionals who come on time, are very neat and efficient.
Lynn Appleton Moore
Lynn Appleton Moore
20:39 08 Apr 19
The overall service you receive.
Justin Stefanick
Justin Stefanick
18:12 03 Apr 19
Media .. on any level. This is what they do. It’s their core business and it shows. When you have a combination of Fios, streaming , video and alarm you want a one stop shopping approach. Livewire has this in spades.
Deborah Kemper
Deborah Kemper
16:53 01 Apr 19
Awesome service always!!!
Dan LeCroy
Dan LeCroy
00:56 28 Mar 19
Livewire did a great job for us. From the initial visit by Andre to the booking with Matt to the terrific installation by Dustin, I couldn’t have asked for better service. In particular, Dustin took the time to explain all aspects of the controller and apps.
Ron Bricker
Ron Bricker
22:24 21 Feb 19
Great help from their staff. Answered my questions with professionalism and comprehensive knowledge.
Steven Davis
Steven Davis
16:10 06 Feb 19
They arrived a bit early, finished the job on time, were very knowledgeable regarding the repairs, cleaned up after themselves and went out of their way to make sure that I was satisfied. Thank you!!
Marsha DeGonia
Marsha DeGonia
19:13 30 Jan 19
Service technicians know their stuff
Chuck Taylor
Chuck Taylor
18:24 18 Jan 19
I’ve had Livewire service since it’s inception. I’ve always had the highest respect for the work they do. They are extremely knowledgeable about everything they do. I would not think twice about using their services. They give me detailed explanations and I appreciate that.
Kathy Resch Matthews
Kathy Resch Matthews
16:16 08 Jan 19
Professional and knowledgeable technicians.
Liz Finkelstein
Liz Finkelstein
18:37 07 Jan 19
LiveWire exceeded all of my expectations! I spent countless hours and dollars failing to install home automation gadgets. I wish I had called Henry and his gang sooner. They finished in less than a day and left the house the way they arrived. 5 STARS!
Randy Sklar
Randy Sklar
22:11 27 Dec 18
All hooked up and learned how to use Apple TV!
Melissa Vinson Christian
Melissa Vinson Christian
22:38 26 Dec 18
They are extremely Customer Focused throughout the entire process from start to finish. They do a great job !
Peter Callahan
Peter Callahan
14:12 20 Dec 18
Very pleased with the technician and work. I had a lot of kinks in the system converting it to the new tech and he able to think outside the box and make it all work. Thanks Liveware!!
Ed Martin
Ed Martin
13:31 13 Dec 18
Great experience with Livewire today attaching my tv to my stone fireplace and setting up my Control4 and Sonos soundbar. Dustin and David were both clean and efficient. They made sure I knew how to work everything before they left. Call Brad at Livewire if you’re looking for expert installation.
Josine Tate Herndon
Josine Tate Herndon
22:27 06 Dec 18
awesome company with awesome people! We have hired them multiple times. A++++++
Bruce Peck
Bruce Peck
11:01 08 Jun 18
I absolutely love Livewire! Henry and his amazing team have taken care of all of my security and home automation needs at my business and residence. Every job was completed with impeccable workmanship, and their customer service is top notch. Thank you, Livewire for several jobs well done!
Kyle Yocom
Kyle Yocom
11:30 20 Mar 17
Top notch. These guys know their stuff when it comes to home automation. Brilliant process for identifying my needs and did a great job helping me understand the equipment.
John Keller
John Keller
19:47 17 Mar 17
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Visit our Showroom

Want a hands-on look at the technology? Please give us a call and we will accommodate your visit to our showroom!

4900 W. Clay St, Richmond, VA 23230
Monday-Friday 8am-5pm

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Google Rating
5.0
Based on 277 reviews