Livewire’s History, Mission & Values

At Livewire, we provide a wide range of state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We’ve been making technology simple for our clients for over 20 years.

Through hard work, honesty, and quality craftsmanship, Livewire has become the premier technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.

Meet the Livewire Team  | Residential Services  |  Commercial Services  |  Explore Livewire Career Opportunities

Our Mission:

Livewire improves lives by simplifying
technology for our clients.

We are Technology Made Simple.

Our Core Values:

Passion

Our team is passionate about technology and our clients.

Professionalism

Every project is tackled with a business-like approach

Excellence

Pursuing excellence in
products and service.

Enthusiasm

We’re excited about the work
we do with clients each day.

Patience

We’ll take the time to ensure
everything is installed properly

Tenacity

The job isn’t done until you’re
completely satisfied.

Integrity

We will be totally honest and
transparent from start to finish.

Curiosity

Constantly learning new
techniques and methods.

The Livewire Way

Livewire’s process is simple and focused to help us serve you quickly and efficiently while ensuring that your project is completed correctly. Our process centers on four key points:

Step 1: Discovery

We meet with you and help you determine your needs and the scope of your project. We’ll use our experience with similar projects to develop a budget range and work with you to refine it to one that matches your expectations.

From there, we’ll invoice a 4% design retainer to begin engineering your project and schedule a follow-up conversation to review the detailed proposal.

You can then choose to bid the project out to multiple vendors or have Livewire do the work. If you engage us, we’ll credit your design retainer toward the final project total.

Step 2: Delivery

We’ll present you with a detailed design and proposal, as well as a project agreement, before getting to work. Once you give us the green light, your project manager will coordinate with you to ensure scheduling and installation run smoothly. This includes managing our team, materials, project documentation, and changes that may arise along the way.

Our Promise to You

We believe a successful project is about more than the equipment we install. It’s also about your experience working with us.

Throughout your project, our goal is to:

  • Keep you informed about what happens next.
  • Communicate changes or unexpected conditions that may affect your project.
  • Treat your home or business with care and respect.
  • Complete our work to Livewire’s quality standards.
  • Make sure you understand how to use your new system or equipment.
  • Make it clear where to turn if you need help after the installation.

Our goal is to make the process as simple as possible while delivering a system you’ll enjoy using for many years to come.

Step 3: Demonstration

We run quality assurance tests to ensure that everything works properly. Next, we’ll train you on any of the new devices we’ve installed or the tools necessary for controlling them. At the end of this stage, your project is complete.

Step 4: Follow-Through

We make ourselves available to you for service you may need down the road. This includes training, technical updates, and more.

With Livewire, the relationship doesn’t end when the installation is complete. We’re here when you need help with the technology we’ve installed, 24/7/365.

Every quarter we ask our employees how happy they are at work and post the live results here. We understand that happy employees make happy customers, and the only way to become happy is to make others so! Do our values match yours? Click here to check out our amazing career opportunities!