Mike & Matt were great. My recommendation: You should provide detailed instructions on how to operate everything.
17:38 13 Sep 21
The 2 technicians were real pros. Knew the product back and forward. Instructions were simple and clear and we are extra ordinarily pleased.Highly recommend live wire and Gregg his team
20:32 08 Sep 21
Livewire was very competent in their work and expertise and the technician was helpful in explaining all that he did.
14:07 02 Sep 21
Network cabling run and set up in multiple locations. Neat, fast, prfessional.
22:23 31 Aug 21
The technician, Matt Szymanski, showed up on time. He was very courteous and cleaned up the worksite when he was finished. What I like most was when he was adjusting the angle of the security camera, he asked me and let me make the final decision on where to set the view.
18:21 29 Aug 21
Another good visit from LiveWire. One of my components needed to be replaced. They checked and confirmed it was under the manufacturer’s warranty and replaced the component in no time. They also created a workaround so I could continue to use my system until the replacement arrived. Excellent work!
14:48 27 Aug 21
Matt did a great job, thorough and knowledgeable. Thank you.
10:41 26 Aug 21
The 2 guys showed up to mount a TV on the patio with sound bar. Super professional and nice. Super good dudes. The mounted the TV perfectly and cleaned up any mess as well as vacuumed. They did not leave until everything was perfect and until I was happy.I will use them again. You should too.
16:30 20 Aug 21
Livewire did an awesome job at my house in Goochland. They showed up on time, kept the house neat and tidy. Would definitely recommend them to anyone looking for audio/ video/ automation needs. Thanks Marshall, Dustin and AshtonRod
21:50 19 Aug 21
Team did a solid job of installing TV and Sound System. Everything looks and sound great.
11:48 03 Aug 21
Great install team. On time, customer friendly. Highly recommend.
18:03 08 Jul 21
The team was exceptional! Courteous, experienced professional and always timely. Every step of the process was defined clearly and carried out precisely. Best AV experience we have had after several builds in the past. I recommend them highly.
16:20 07 Jul 21
Great work! Thank you!
20:16 05 Jul 21
Timely. Professional. Straight forward. Overall pleasant experience. Loved them and highly recommend.
17:31 24 Jun 21
These guys are ROCKSTARS! I can't say enough good things about them. They lived up to every expectation and then some. On top of that, they are just nice people. I LOVE my new alarm and video surveillance system....and I'm so glad I found Livewire. Highly Recommend
16:13 08 Jun 21
These guys are awesome. They updated my entire security system and even helped me update the network in my new home. Everything we asked for they provided. They have a great positive attitude and no job is too big or too small. I would strongly recommend them for any of your security, network or AV needs.
21:45 01 Jun 21
We have an existing sound system and wanted the cords out of sight running from tv & audio. Dustin & Greg showed up on time, were very knowledgeable & professional. They dad a wonderful job.
17:55 28 May 21
Josh and Matt did an excellent job installing the security system. Very professional and easy to work with. Very patient and willing to help understand what they have installed. I highly recommend this business for any of your wiring needs, security system, and lighting automation.
10:23 30 Apr 21
We needed a general “refresher course” in system operations. Dustin is an excellent representative for Livewire and answered all of our questions! The system needed to be rebooted a couple of times and he also needed to engage offsite Technical Support. Everything is back to normal! Thanks much!
16:16 28 Apr 21
Great service intelligent and friendly personel
19:47 16 Apr 21
21:04 15 Apr 21
The installation team was professional, knowledgeable and extremely respective. This is the third project we have worked with Livewire and highly recommend them!
12:13 09 Apr 21
On time and quickly solved the problem and gave a short tutorial on self recovery. Very satisfied. Josh is top notch.
17:29 01 Apr 21
The entire staff provides great customer service and very knowledgeable.
18:46 30 Mar 21
Dustin and Brian installed the new equipment for my audio/visual system today. They were wonderful! They arrived on time and completed the work in 3.5 hours. They were very knowledgeable and extremely patient teaching me how to use the controls. I can’t imagine using anyone but LiveWire for this type of work.
17:25 26 Mar 21
Josh and Brad were extremely helpful. Everything was done on time and the quality of workmanship was great.
10:02 26 Mar 21
I have been a Livewire customer for over ten years.Their products and services have been exceptional.
01:03 25 Mar 21
They did a nice job in the sales process accessing the situation, understanding our needs and being flexible with their solution. When it came time to do the work, it was timely, professional and functioned as planned. Well done!
18:25 23 Mar 21
I had excellent service! The technician went well beyond expectations and repaired the issues efficiently courteously and professionally
17:42 18 Mar 21
Arrived ahead of schedule, very professional, very neat and completed the job timely and and efficiently. Very Satisfied.
16:28 17 Mar 21
LiveWire is an amazing company staffed with knowledgeable and efficient techs! Their work ethic is superior and their attitudes are positive and caring. Highly recommend this company!Dustin & Brian were super professional & helpful with Sonia & WiFi upgrades ! Simply the best!
16:57 09 Mar 21
Matthew our technician was exceptional and very knowledgeable and courteous. I’m now a live wire lifetime customer for all my future AV needs. 5 stars for Matthew and Live wire!Howard Haynes
16:57 06 Mar 21
Dustin, Greg and Byron did an excellent job installing our new Sonos system. In addition, Dustin provided a great tutorial to my wife and me about using the Sonos gear and it's capabilities. I would highly recommend Livewire and every technician that has serviced both our security and home theater technology.
03:07 04 Mar 21
Patrick was fantastic friendly,professional, knowledgeable.Thank you all great job
00:55 03 Mar 21
Livewire did a lovely job equipping my home with excellent Wi-Fi and Hi-Fi.
20:12 02 Mar 21
Working with Livewire has been an efficient way to handle my security needs. From discussing with Henry and finding a program and price to fit my needs to installation with Josh - who was patient, knowledgeable and very efficient. I would recommend Livewire for anyone wanting to upgrade their services or even to begin with a simple security program.
23:09 25 Feb 21
LiveWire team was very experienced and professional.
21:12 22 Feb 21
Patrick & Justin did a great job, installing a new TV, sonos sound system, 2 apple TV boxes and 3 new boxes from Verizon. What should have been an easy install, turned into an almost all day event because Verizon dropped the ball and never registered the new boxes. I was finally able to get the right person at Verizon technical service that evening and resolve the box issue.But, Patrick & Justin did a great job and stayed beyond a normal time to try and resolve the issue, caused by Verizon. They were professional and patient, its always easy when everything goes well, its difficult times that shows real character. Super impressed with their customer service...well done a very appreciative customer. BK
20:50 22 Feb 21
Josh, the Livewire technician was very friendly and went right to work fixing my problem. I have a lot of faith in Livewire as they have always responded to my calls and have never let me down. I would highly recommend them for your security system.
21:06 21 Feb 21
The two technicians showed up on time. They promptly installed the main cable box and then installed four secondary boxes. They were confident, professional, and got the job done without any delay or hesitation.