Efficient, knowledgeable and consistently on time. Technicians listen and take the time to explain everything they are doing. Would recommend this company for all your audio/video home needs!
23:33 09 Oct 20
Love our system, the professionalism of the staff, and commitment to satisfied customers.
23:14 02 Oct 20
Great experience. Very professional service with serious attention to detail. Nice people to work with too.
23:17 25 Sep 20
Livewire Employees are professional, courteous and very knowledgeable. They take the time to answer all questions and I will always use this company for any technical issues that may arise.
12:49 23 Sep 20
Livewire has transformed our home. We listen to music every day and watching tv is like being in a movie theatre! Their technicians are professional, respectful, and very knowledgeable. Highly recommend this company!
01:24 23 Sep 20
Livewire installed a Samsung Frame TV, in ceiling speakers, and a Sonos Amp in my kitchen. Every touchpoint was extremely professional and of the highest quality, from quote to scheduling to installation. Everybody we came in contact with was friendly, knowledgeable, and not pushy in the slightest. I got the impression they wanted to help us arrive at the solution that was right for our home, and could not have been more helpful in getting us there. I would recommend Livewire to anybody.
14:36 22 Sep 20
Had a great visit from Josh at Livewire today. I had a long list of issues and he listened to what I needed and worked through each issue quickly and professionally. He didn’t just try to sell me the latest and greatest, but worked with what I had And made it better. He was technically strong and also good at communicating with me (I am technically challenged). If you have technical needs, I would definitely recommend Livewire.
20:13 11 Sep 20
I had an outdoor TV put in and they did a great job from start to finish. Would highly recommend!
13:37 08 Sep 20
I have been a Livewire customer for over ten years.Their products and services have been exceptional.
00:52 02 Sep 20
We just had outdoor lighting installed by Livewire and couldn’t be happier with the results. Our sales rep, Judson, did an awesome job...from setting up the demo to following up after installation to make sure we were totally satisfied. The Livewire crew arrived right on schedule and was extremely professional throughout. And the quality of the lighting system is top notch. We heartily recommend Livewire.
15:55 28 Aug 20
Livewire assumed maintenance of my home theater which was installed by another vendor that went bankrupt. The Livewire person was very knowledgeable about my system and was able to upgrade the software and replace an outdated and defective controller. Very quick and very good result. Only complaint is that scheduling with Livewire results in long scheduling lead times due to busyness of the business at this time.
19:35 24 Aug 20
We decided to add outdoor speakers and update some Sonos equipment indoors and knew that the team from Livewire would do a great job. This was our 4th experience with Livewire over the years and they never disappoint - from the initial visit and quote process all the way through to the installation and tutorials. Great job again, Team Livewire!
13:33 17 Aug 20
I just had a Sonos system installed in my house- it sounds amazing!! Livewire was great to work with- even during a pandemic- we did most of the planning by telephone and the installation was smooth and everything was explained in detail. Being stuck at home just got a whole lot better.
02:04 16 Aug 20
You guess not my upgrade out of the park. From the beginning to the end, you guess were professional. You answered all my question. When a problem came up. You did what it took to correct it. Thanks for a job well done!
18:57 12 Aug 20
This team was efficient and completed the work satisfactorily. They explained every aspect of the installation and followed up. Nice folks to work with!
18:54 28 Jul 20
The VERY best. Matt came to help us with cell issues and internet. He was perfect. So thorough. So kind. So personable but nonintrusive. For the first time ever, I have had internet all day AND able to make cell calls from inside my home. (Verizon can't fix it but Livewire can). Organized and fairly priced. We will be back!!!
19:53 10 Jul 20
Have worked with Live Wire on numerous occasions. Great company very organized. Pricing is reasonable. They come prepared to do the work they get it done and guarantee what they have accomplished will work. Can’t get much better
20:19 06 Jul 20
Outstanding service & professionalism in all regards. Set up home network & Dolby Atmos speakers — can’t recommend them enough.
Leigh Anne Baggs
17:39 06 Jul 20
Josh was here today to handle a few security system issues and he did a wonderful job, was very professional and very friendly and helpful. We are long-time customers of Livewire and highly recommend them.
01:47 03 Jul 20
I couldn't be more pleased. The gentleman were here at 8am and finished at 11a when it was quoted to take until 2p. Wires hidden and atmosphere clean afterwards. I was made aware of any necessary change ie "hole" that needed to be made prior to them doing so. They added an additional cable to hardwire our TV to the internet which has improved streaming tremendously! I will definitely call them again!!
18:48 25 Jun 20
Solid experience with LiveWire, installing my TV and some components at my residence. Crew was professional, discussed the work, tight installation, and cleaned up afterwards. Will use again for a future project.
16:37 24 Jun 20
They were great and very professional.
12:43 12 Jun 20
Livewire has provided excellent AV service to us for years. We live in Williamsburg Virginia and will continue to use Livewire (based out of Richmond) because they know and understand our complicated multi technology system. Livewire has documented and keep updates to our AV baseline — and they insure that “professional techs” are sent to our residence that are familiar with our system. We have never been disappointed with their service.
17:47 10 Jun 20
All I can say is "another quality installation by Livewire". Today's installation was for my home office. Brad did a great job recommending the right hardware, and the installation team was friendly, knowledgeable and neat. I couldn't be more pleased. I highly recommend Livewire as your home automation integration.
12:16 06 Jun 20
Great products, great solutions, and great service.
22:00 05 Jun 20
Respectful, knowledgeable and attentive. They fixed our internet system soup-to-nuts to maximize speed and coverage. Highly recommend.
21:42 03 Jun 20
There are not enough ways to report my completely delightful experience with Brad, Matt, Dustin and Shaun from Livewire. Brad brought a knowledgeable and sensible approach to determining the right sound system for me. Brad could have easily tried to upsell me but, instead, he listened to my interests and designed the perfect system. Matt was a sheer delight in scheduling the work. And then came the icing with the cherry on top. Dustin and Shaun arrived on time, explained the process, made some install decisions based on conversations with me and went about the business of installing the system. The two men could not have been more courteous, more professional and, most importantly, patient with my myriad of questions.For the experience, the ease, the quality of the systems, and price, I don't know how you could do better than the good folks at Livewire!Thank you, truly! Job well done!
12:37 02 Jun 20
Quick, polite and accurate service call. Thank you Livewire!
11:31 02 Jun 20
We had a great experience working with LiveWire. They are extremely accommodating and knowledgeable about home A/V, security and outdoor lighting installation. Highly recommend!!
22:13 31 May 20
The Livewire technicians were organized, competent and professional. They knew what they were doing and were eager to please me, ie. exactly where to hang the tv above the fireplace. I feel comfortable recommending them to others.
18:26 31 May 20
Brad came to my house after a phone discussion on what my Control4 system needed, The required updates were quickly scheduled and The technician was prompt, worked well, and did an outstanding job upgrading my system. Highly recommend Livewire!
23:09 30 May 20
Showed up right on time and completed the installation quickly and professionally. Would highly recommend Livewire. I could not be more satisfied.
18:43 30 May 20
was having sound problems with a Yamaha unit , Called Brad and he went through a few things over the phone but that did not work so He set up for onsite techs to come to the house. He also checked if it was under warranty and it was .Two techs showed up at house and checked unit and it was ok. so they checked speakers and found a rodent problem, Rodent had chewed wires to speakers and other units, so they rewired system and now it all works perfectly.I would definitely recommend Livewire for all home theatre needs.
17:54 30 May 20
Livewire recently designed and installed outdoor lighting around our house and yard. They did a great job, as always. The quality of their work and customer service levels are elite.
18:34 29 May 20
Josh and Brad were extremely helpful. Everything was done on time and the quality of workmanship was great.
20:01 22 May 20
Professional and thorough. Dustin and Shawn were great! Went over and above helping with our service provider and how to use our system. Hire these guys.
18:22 18 May 20
EVERYTHING WENT FINE THE TECH WAS RIGHT ON TIME AND RESOLVED MY PROBLEM
09:17 15 May 20
16:16 11 May 20
Timely. Professional. Straight forward. Overall pleasant experience.