How Livewire Helped
Envera Health
Bolster Its Tech and Turn
Down Its Chatter

Three clients walk into a call center… and don’t have to yell to hear each other!

When Envera Health moved operations from an office building in the suburbs to an old tobacco warehouse downtown, they increased the cool factor but upped the noise level. It was important for Envera Health to showcase their tech talent to clients who visit the space, but equally important to maintain a healthy volume level in the call center where patient engagement is key.

“Sound was our biggest challenge. We are an open concept office with high ceilings. With that, you get a lot of echo and sound travel.”
– Robert Johnson, Team Lead – IT Network Administration