When Envera Health moved operations from an office building in the suburbs to an old tobacco warehouse downtown, they increased the cool factor but upped the noise level. It was important for Envera Health to showcase tech talent to clients who visit the space, but equally important to maintain a healthy volume level in the call center where patient engagement is key.
“Sound was our biggest challenge. We are an open-concept office with high ceilings. You get a lot of echo and sound travel.”
– Robert Johnson, Team Lead – IT Network Administration
You know what they say about first impressions… Livewire used tech to create a welcoming display for every visitor and client.
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